Our services and products for small and medium-sized enterprises.


Our SME Solutions

For small and medium-sized companies, the requirements for a GmP operation pose enormous challenges. In principle, the same operational requirements apply to them as to multinational corporations.

Considering the use of Empower as a data system in the laboratory, some requirements can certainly be implemented in a simplified form. Nevertheless, a high effort is necessary to pass an inspection successfully. Required are at least:

  • Computer system validation
  • Regulation of processes via SOPs
  • User training

But there are also unique challenges in operating the system, to have a dedicated IT department to achieve the required availability and efficiency:

  • Installation and handling of LACE computers
  • Optimization of deployment, minimization of carryovers, and manual steps
  • Ensure GmP compliant operation through
    • Service quality according to agreement
    • Helpdesk
    • Incident Management
  • Maintenance of the system, e.g., through updates

Finally, the generated results should then meet the requirements of an audit. For this purpose, the need for

  • Data Integrity

be fulfilled.

Especially in smaller laboratories and companies, these are time challenges, but often the necessary experience is also missing to successfully implement the tasks.

beyontics has been supporting many of the top20 pharmaceutical companies in operating their global Empower systems for around 20 years. Through this collaboration, we have been able to gain much experience, learn about and co-develop perfect solutions. We have used this know-how to develop products and services that help smaller companies better meet regulatory requirements.

More security during audits through a coherent system!

The following packages will help you:

Trainings & Workshops

No two laboratories are alike.
We train Empower users individually.

Each laboratory has its own processes, objectives, challenges – and therefore very individual training needs. As a leading provider of face-to-face training for Empower users in German-speaking countries, beyontics reacts to this with specific training plans that are ideally suited to the requirements profile of your laboratory.

Our trainings offer the best possible solidarity between theory and practice. They are just as suitable for beginners as they are for system administrators. Our training spectrum ranges from topics for beginners to special topics such as diode array options.

Empower® 3

For this training, we will put together a training plan that is tailored to your specific requirements.
For example, would you like…

Request individual online training:

Depending on the scope, 1 to 3 days.
Up to 5 participants.

Empower® 3
Diode Array Option

This course gives you knowledge about the use of diode array detectors from Waters or Agilent. In practical exercises, you will learn the possibilities ...

Next online training courses:

November 03, 2022

Up to 5 participants.

Empower® 3

In this training, you will learn the basics of report design and receive tips on layout and design using examples.

Next online training courses:

November 28, 2022

Up to 5 participants.

Empower® 3
Custom Fields

This training is about custom fields, i.e. database fields that can be created by the user to implement user-defined calculations...

Next online training courses:

November 29, 2022

Up to 5 participants.

Empower® 3

In this training you will learn to use the possibilities that are in Empower: organizing samples in sample sets...

Next online training courses:

November 15, 2022

Up to 5 participants.

Empower® 3

In this two-day training course, you will learn the basics of operating Waters Empower 3. Using practical examples and under ...

Next online training courses:

October 11th to 12th, 2022

Up to 5 participants.

Document packages

beyontics has put together information material and sets of rules that support and guide you in using Empower.

Teaser picture: packages and boxes

SOP package

A set of rules to operate the Empower software in a regulatory environment. Data integrity requirements require a risk-based set of rules to operate the Empower software in a regulated environment.

Use this set of SOP templates in your company to reduce the time-consuming development and the associated high costs.

Teaser picture: packages and boxes

CSV package

Qualification documents for your Empower installation – out of the box.

Before operating the Empower software, it must be installed in a controlled manner and the installation must be validated.

We have created a set of qualification documents for you with which the CSV can be carried out in accordance with the regulations and in an audit-stable manner.

Support & Helpdesk

beyontics offers a variety of services for your Waters Empower® installation. Beyontics covers the entire life cycle of the application on the one hand and all levels that come into contact with the application on the other.
Solutions for small businesses

Incident Management

The use of the Empower software in the laboratory is one side, the operation of the software is the other. beyontics has the right solutions for optimizing laboratory software at hand, our Service Desk.
Solutions for medium-sized companies

Lab Support

As part of our business services, we support you, for example, in creating custom fields and reports or in structuring your Empower projects.

Managed Services

We provide IT solutions as an organized solution for a fixed period of time as a specialized provider via a holistic contract.

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